Accessibility

We want everyone to be able to use this website — including older adults, people with vision or hearing loss, and people who use assistive technology. This page explains what we do and what to do if something is hard to use.

Our goal

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. That means the site should work with screen readers, keyboard navigation, and browser zoom — and the text should be easy to read for most people.

What we do

• We write at a plain reading level — no government jargon, no complicated sentences.
• Pages work with screen readers and keyboard-only navigation.
• You can zoom in up to 200% in your browser without the layout breaking.
• Color is never the only way we show information — we always also use words or labels.
• All images have descriptions (alt text) so screen readers can explain them.
• Links describe where they go — we do not use "click here" as a link.
• The page has a "Skip to main content" link at the top for screen reader users.

If something does not work for you

If you find a page that is hard to read, hard to navigate, missing alt text, or broken in any way — please contact us. Tell us the page name and what the problem is. We will fix it as quickly as we can.

Large print and phone help

If you need information in a different format, or you would rather talk to a person, your local Area Agency on Aging is experienced in helping people with vision loss, hearing loss, and other disabilities. Call them — they can walk you through anything by phone.

Known issues

We are always improving the site. If you find an issue before we do, please let us know via the contact page.